“Sometimes it’s not about how much money you can make, but about how much money you can keep.”

– Courtney Adeleye
Man pickaxing a cliff to get to money

So how do you keep from losing money? Eliminate unnecessary costs and achieve Operational and Business Excellence by looking at your processes.

Operational Excellence is executing business strategies consistently and reliably, observing lower operational risk, reaching lower operating costs, and achieving increased revenues than the competition. 

When the business is operating at the optimal performance, the company will achieve:

  • Reduced service/product lead time
  • Reduced work-in-progress
  • Increased organizational productivity
  • Employee improved productivity
  • Improved customer satisfaction

Business Excellence focuses on delivering a great product or service to your client. Businesses reaching business excellence take a subjective yet unbiased look internally and make beneficial changes for optimal success. A business can maximize Operational Excellence by strengthening its:

  • Culture
  • People
  • Resources
  • Systems

IMS believes that Operational and Business Excellence are best achieved by ensuring Process Excellence. Process Excellence takes a closer look at making processes more efficient and effective. Creating effective and efficient processes that deliver consistent and repeatable results will minimize waste, save money, increase customer satisfaction, and allow the business to keep more money.

IMS can guide you towards achieving Operational, Business, and Process Excellence by helping your business take a systematic and structured focused review of your business, leading to increased performance. IMS takes a holistic approach that focuses on factors that drive performance.

Learn more about our services on our website or contact us for questions and inquiries.


Posted by Dr. Drena Valentine to LinkedIn on March 24th, 2021.